FAQ

Please feel free to browse our frequently asked questions page for answers you may have about our products, services and branch procedures. Should you see a question that is not listed, you can contact us here. To get started, you can choose the section that applies to you and click on the question to see the answer below.

Contractors

Roofmart has many benefits to offer the contractor. Please see our contractors page to view all the benefits or contact your local sales representative or branch for more information.

Creating an account is easy. Click here to get started.

You can either apply online or request an application in store. For information on applying for a Roofmart account, please see our credit page to find out what applies to your area.

Roofmart can surely deliver to your jobsite to save you time and money. See our Freight & Delivery page for more information or contact your local Roofmart.

Homeowners

Yes, see your local Roofmart store for product information and talk to a Sales Representative.

You may purchase in store and browse product information online. Please visit our Locations page to find a branch nearest you.

Yes you may return products, restocking fees may apply. Some products are non-returnable, please reference our Terms of Sale for more information.

Yes. See your local Roofmart's location page and view the Freight Policy or contact your local branch.

Select locations only. Please contact your local branch for more information regarding availability. Please refer to our Locations page for branch details.

Yes, we are able to deliver on rooftop if the applicable fleet is available and conditions permit us to do so. All safety guidelines apply to our rooftop deliveries.

You may consult your local directory or use online sources to find the right contractor for you. Be sure to visit our “Top 5 things to ask a Contractor” page to assist with your search.

You can use one of our many design tools on our Design Tools page to virtually preview product on your home before installation.

Please consult with the manufacturer’s website for this information.

You can find specials/clearance items on your local branch page.

Cash/Cheque/Debit/Visa/Mastercard.